Last Updated : 12 September, 2025

Welcome to the official website of DEFINI. At DEFINI, we are committed not only to providing exceptional audio solutions for your sound systems but also to protect your privacy and personal data. Your trust is of utmost importance to us.

This Privacy Policy aims to transparently explain how we collect, use, disclose, and protect your information when you visit https://www.defini.com (hereinafter referred to as "this website"). Please note that this website does not directly engage in e-commerce transactions.

1.Controller Information

The data controller for this website is:
Defini International Limited
Email : info@defini.com

2.Controller Information

We only collect necessary information for specific and explicit purposes.

• Information You Voluntarily Provide
When you contact us through forms such as "Contact Us," "Schedule a Consultation," or "Technical Support," we collect the information you provide, including your name, email address, phone number, country, product serial number, and the content of your inquiry.
This information is primarily used to respond to your inquiries, provide the requested product information, offer technical support services, and facilitate necessary follow-up business communication.

• Automatically Collected Information
We automatically collect your IP address, browser type, device information, access time, pages visited, and referral URL through cookies and similar technologies.
This information is primarily used for website operation and maintenance (e.g., security, troubleshooting), analyzing traffic to optimize website performance and user experience (e.g., understanding which product pages are most popular). This data is generally aggregated and anonymized.

3.Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience.

• Essential Cookies: Critical for the basic functionality of the website and cannot be disabled.
• Analytical Cookies: We use tools such as Google Analytics to help us understand how visitors interact with the website in an anonymous and aggregated manner, enabling us to improve website design. These cookies are subject to Google’s own privacy policy.
• Preference and Marketing Cookies: Used to remember your preferences (e.g., language) and may be used to deliver relevant advertisements that align with your interests.

You can manage or delete cookies through your browser settings. However, please note that disabling cookies may affect the full functionality of the website.

4.How We Share Your Information

We never sell your personal data.
We only share limited information with third parties under the following circumstances:
• Service Providers: We collaborate with trusted third parties to provide services on our behalf, such as website hosting, data analysis, customer relationship management (CRM), and email distribution. These providers may only process data in accordance with our instructions and must maintain confidentiality.
• Legal Obligations: We may disclose your information if required by law or in response to valid legal processes, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the assets. We will notify you prior to any such transfer.

5.International Data Transfers

Our operations may involve transferring your data to regions outside your country of residence for processing. For any such transfers, we will ensure appropriate safeguards are in place, in compliance with legal requirements (such as the EU Standard Contractual Clauses, SCCs), to guarantee that your data receives the same level of protection as in its country of origin.

6.Your Rights

Under applicable data protection laws (e.g., the EU GDPR), you have the following rights:
• Right of Access: The right to know what data we process about you.
• Right to Rectification: The right to request correction of inaccurate data.
• Right to Erasure: The right to request deletion of your data under specific circumstances.
• Right to Restrict Processing: The right to request that we suspend the processing of your data.
• Right to Data Portability: The right to receive the data you provided to us in a structured, commonly used format.
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing.

To exercise any of the above rights, please contact us using the details provided in Section 8. We will respond within the timeframe required by law.

7.Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. For example:
• Data collected to respond to inquiries will be retained for a reasonable period after the business communication concludes.
• Data used for analysis will be anonymized and aggregated.
• Data used for marketing will be deleted immediately upon your unsubscribe request or retained in accordance with legal requirements.

8.Contact Us

If you have any questions about this Privacy Policy, please contact us :
Email: info@defini.com

8.Policy Changes

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated by posting the revised policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.